Orders
ORDERS (ACP)

Your Agent Is Now a Storefront

Turn every conversation into a sale. Your agent browses products, takes orders, and collects payment without ever leaving the chat. No checkout pages, no friction.

From browsing to checkout, seamless and automated

Full storefront in every conversation

Browse products, select items, review totals with tax and shipping, then checkout and pay - all without leaving the chat. Works on web, WhatsApp, SMS, Instagram, Messenger, and voice.

Inventory & product catalog

Add products manually or import via CSV. Each product supports images, categories, stock tracking, and pricing. The commerce engine computes tax, shipping, and totals - always accurate.

Flexible fulfillment

Choose in-store pickup, shipping, or both. Manual checkout for pay-at-pickup, or connect Stripe for automatic payment links sent via email and SMS. Inventory updates automatically.

HOW IT WORKS

Seven steps from browse to done

1BrowseCustomer asks about products
2SelectAgent shows catalog, customer picks
3ReviewItems, subtotal, tax, shipping
4CheckoutName, email, delivery preference
5ConfirmOrder placed, inventory updated
6PayStripe link or pay at pickup
7DoneConfirmation sent, you get notified
CONVERSATIONAL ORDERING

Customers order through natural conversations

Your AI agent shows products, answers questions, handles customizations, and processes payments - all through a simple conversation on any channel.

  • Product recommendations based on preferences
  • Automatic order confirmation and tracking
  • Upselling and cross-selling suggestions

Hi! What's your best pizza?

Supported in 25+ languages

HEAR IT IN ACTION

Listen to a real order being placed

Hear how a customer calls in to place an order. Our AI agent takes the order, confirms details, and sends a payment link via SMS - all in one natural conversation.

PAYMENT PROCESSING

Payments go directly to your Stripe account

We don't retain any order fees. When payment collection is enabled, all payments are processed directly through your Stripe account. Get real-time notifications for every transaction.

  • Direct payments to your Stripe account - we don't take order fees
  • Real-time payment notifications and updates
  • Payment collection is optional - Stripe account required if enabled
Payment Initiated
Just now

Order #2341

$18.00

Payment link sent to customer. Mediterranean Pizza - $18.00. Awaiting payment confirmation from Stripe.

Payment Successful
5 minutes ago

Order #2298

$15.00

Payment received via Stripe. Classic Burger & Fries - $15.00. Funds will be deposited to your account.

Payment Confirmed
15 minutes ago

Order #2267

$13.00

Payment confirmed by Stripe. Pasta Carbonara - $13.00. Customer notified and order ready for preparation.

Refund Processed
1 hour ago

Order #2201

-$9.00

Refund processed through Stripe. Caesar Salad - $9.00. Funds returned to customer's payment method.

Orders Management

For more simplicity and efficiency

From order placement to fulfillment, try the all-in-one app for automated ordering.