For enterprise

One platform for every brand, team, and location.

Scale gives a larger operation the volume, compliance, and support it needs, priced around how much you do.

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Front desk agentPermissions

Big operations need more than more seats.

Scale is the plan for many brands, regulated work, and teams that need a named path to support.

Each brand or location runs its own tools.

A workspace per brand or client, each with its own agents, contacts, and billing.

Security reviews stall every rollout.

Roles, narrow integration access, encrypted tokens, and a BAA on Scale for healthcare.

Generic models don't sound like you.

Custom models, plus your branding on emails, widgets, and chat.

How a Scale rollout works.

We scope it with you, set it up with your team, and stay on a named support path after launch.

The parts larger teams ask about first.

Every product is included. These carry the most weight in an enterprise review.

Security

TLS, roles, narrow scopes, data retention, and HIPAA on Scale with a BAA.

Integrations

Calendar, mail, CRM, store, and APIs.

Procedures

Named approvers and tests before publishing.

Phone

Replace a call center queue with agents that answer and transfer, in 20+ languages.

Ask Ally across the business.

Managers ask in Slack or the dashboard, and Ally answers from what it can see with their role.

Answered from tickets in that workspace only
Acted with the asker's role and permissions
Left the reminder on the ticket, visible to the team
Kept every reply in the conversation history

What a larger operation replaces.

Start from the help desk, work, knowledge, and phone tools you run today. Scale is priced with you, so use this as a starting point.

People on your team

1102550

Starter plan, per seat a month

$3,297 a year

Suite Team plan, per seat a month

$16,500 a year

Standard plan, per seat a month

$1,548 a year

Core plan, per seat a month

$6,000 a year

People

Cost an hour$

Hours a week each

Call minutes a month

Calls your AI agents resolve

65%

Today: 6 × $18/h × 20 h × 52 weeks$112,320 a year

Your team still takes the 35% agents don't resolve$39,312 a year

Resolution is your estimate: the share of calls agents finish without a person. The two presets are examples; agents improve as you refine their knowledge and Procedures.

Scale, priced with you.

Tell us how many brands, people, and conversations you run. We'll size the plan and set it up with your team.

15 seats, 20+ agents, and 40,000+ messages to start
HIPAA-aligned features with a signed BAA
Custom models, branding, and dedicated support

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ScaleRecommended

Custom

Volume, HIPAA, custom models, and dedicated support.

Everything in Growth
15 seats
20+ Agents
40,000+ messages
300+ SMS included
500+ WhatsApp messages included

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Questions, answered.

Still unsure? Talk to a human.

Let's size Scale for your business.

Tell us how you run today, and we'll set it up with your team.